Privacy Policy | Renew Ninja

1. Introduction

At Renew Ninja ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (renewninja.com) or use our domain and SSL certificate monitoring service.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

2. Information We Collect

2.1. Personal Information

We may collect personal information that you voluntarily provide to us when you:

Register for an account (name, email address, password)
Subscribe to our service (billing information, payment details)
Add domains or certificates to be monitored (domain names, certificate details)
Contact our support team (contact information, communication records)
Fill out a form or survey

2.2. Automatically Collected Information

When you visit our website or use our service, we may automatically collect certain information about your device and usage patterns, including:

IP address, browser type, operating system
Pages visited, time spent on pages, links clicked
Referral sources and exit pages
Device information (type, settings, unique identifiers)

We collect this information using cookies, log files, web beacons, and similar technologies. This information helps us improve our website, services, and user experience.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

Provide, maintain, and improve our services
Process payments and manage your account
Send notifications about domain and certificate expirations
Communicate with you about service updates, offers, and promotions
Respond to your inquiries and provide customer support
Monitor and analyze usage patterns and trends
Detect, prevent, and address technical issues and security threats
Comply with legal obligations and enforce our terms of service

4. How We Share Your Information

We may share your information in the following circumstances:

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, email delivery, hosting, analytics, and customer service.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests from public authorities (e.g., court orders, government requests).
Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
With Your Consent: We may share your information with third parties when you have given us your consent to do so.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We limit access to your personal information to employees, contractors, and service providers who need to know the information to perform their duties and are bound by confidentiality obligations.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

If you close your account, we may retain certain information as required by law or for legitimate business purposes, such as to resolve disputes, enforce our terms, or comply with legal obligations.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, such as:

Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct inaccurate or incomplete information.
Deletion: You can request that we delete your personal information in certain circumstances.
Objection: You can object to our processing of your personal information in certain circumstances.
Restriction: You can request that we restrict the processing of your personal information in certain circumstances.
Data Portability: You can request a copy of your personal information in a structured, machine-readable format.
Withdrawal of Consent: You can withdraw your consent at any time where we rely on consent to process your personal information.

To exercise these rights, please contact us using the contact information provided at the end of this Privacy Policy. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.

8. Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to remember your preferences. Cookies are small text files that are stored on your device when you visit a website.

You can control cookies through your browser settings and other tools. However, if you block certain cookies, you may not be able to use some features of our website or services.

We use the following types of cookies:

Essential Cookies: These cookies are necessary for the website to function properly and cannot be turned off in our systems.
Analytical/Performance Cookies: These cookies help us understand how visitors interact with our website and improve its performance.
Functionality Cookies: These cookies allow the website to remember choices you make and provide enhanced features.
Targeting Cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant ads.

9. Children's Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information as quickly as possible. If you believe that we might have any information from or about a child under 16, please contact us.

10. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

When we transfer your personal information to other countries, we will take appropriate safeguards to ensure that your personal information receives an adequate level of protection in the countries to which it is transferred.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: hello@renewninja.com

We will respond to your inquiry as soon as reasonably possible.